A managed AI agent built around the way you already work.
828 Pros builds custom AI agents for professionals across Western North Carolina. We connect each agent to your email, calendar, documents, CRM, project tools, and other systems you already use, then keep it maintained as the work changes.
Based near Mills River and managed locally. You keep control of important actions.
Give recurring coordination work a reliable owner.
Most professionals already have solid software. What is missing is something that holds the threads together. Your agent keeps context, watches open loops, and brings decisions back to you when judgment is required.
Scattered business context
Important details live across email, files, calendars, and project tools. The agent works across the sources you have approved instead of starting from zero every time.
Research and document work
It can gather sources, prepare briefs, organize records, and draft documents. Final judgment stays with you.
Follow-up and open loops
Requests, leads, deadlines, and handoffs stay visible, so the next action does not go stale.
Daily operational visibility
Digests can show what changed, what is blocked, and what needs your attention without another dashboard to babysit all day.
We start with your work, then build the agent around it.
We map the systems you already use, agree on what the agent is allowed to do, and connect supported tools in stages. Important external actions stay under human approval.
Workflow discovery
We identify the recurring work and information sources, then map the decisions and handoffs that make an agent worth building.
Agent build
We configure a dedicated managed AI agent with the right context, tools, boundaries, and approval rules.
Integration and care
We connect supported systems, test the real workflows, and keep the agent maintained as your business changes.
A working relationship, not a software handoff.
We are based near Mills River and work with professionals throughout WNC. You get someone who learns the process and keeps improving the agent as the business changes. See About and the WNC service area.
Built with you
We learn how work actually moves through your business before deciding what the agent should handle.
Your systems stay in place
We connect supported tools where that makes sense rather than forcing a replacement stack.
Human control stays explicit
The scope defines what can run on its own and what must come back to you as a draft or approval request.
One operating agent across the tools you already use.
Every build is scoped to the client. We connect supported systems only after access and approval boundaries are clear.
Email and calendars
Approved access can support inbox triage, meeting prep, scheduling context, reminders, and draft replies.
CRM and project tools
The agent can read or update supported systems under the permissions and approval rules set for the engagement.
Documents and operational memory
It can use approved policies, project notes, and working files to build useful memory for the organization.
Web and public data
It can gather source-backed research, compare options, and prepare material for a human decision.
Owner and team summaries
Scheduled or on-demand digests can surface changes, blockers, pending work, and decisions that need attention.
Draft-first actions
The agent can prepare messages, documents, updates, and next steps for review before anything consequential goes out.
What a managed AI agent means in practice.
What is a managed AI agent?
A dedicated AI agent configured around your work, connected to approved systems, and maintained by 828 Pros after launch.
What are Hermes agents?
Hermes agents are one of the agent platforms 828 Pros uses when building managed AI agents. The public offer is managed AI agents. Hermes is a technical option when it fits the client's workflow.
Who does 828 Pros work with?
Professionals, firms, small teams, and local organizations throughout Western North Carolina. Current use cases include real estate, construction and trades, professional services, and community organizations. Fit depends on the workflow more than the industry.
Do I have to replace the systems I already use?
No. We map your current systems first and connect the agent to supported tools where practical. A forced software migration is not the default.
What systems can an AI agent connect to?
Depending on access and support: email, calendars, cloud files, CRMs, project or job systems, websites and forms, and other APIs.
What can the agent do on its own?
Permissions are defined with each client. Research, summaries, and tracking may run automatically. Customer messages and financial actions can stay approval-gated.
Do you need my passwords to get started?
No. Do not send passwords through the website form. Supported integrations use narrow, approved authorization methods after the scope is clear.
Tell us what you want your agent to handle.
Share the recurring work, systems, or bottleneck. We will map what is practical and propose the first useful build.
Do not send passwords here. We will never ask for credentials through this form.
Prefer to call? (828) 279-1338 · Prefer email? [email protected]